1. Introduction
Long Drive Marketing ("we," "us," or "our") operates SquarespaceSites.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, purchase templates, or engage our services. Please read this policy carefully. By using the Site, you consent to the practices described herein.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you interact with the Site, including:
| Data Collected | Purpose | Retention |
|---|---|---|
| Name | Process template purchases, service inquiries | Duration of relationship + 3 years |
| Email address | Order confirmation, template delivery, support, lead follow-up | Duration of relationship + 3 years |
| Phone number | Service consultations and project communication | Duration of relationship + 12 months |
| Business/website info | Custom build scoping, template recommendations | Duration of relationship + 12 months |
| Payment information | Process payments via QuickBooks (Intuit) | Handled by QuickBooks |
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information via Google Analytics (GA4), including:
- Usage data— pages viewed, time spent on the Site, referring URLs, and click patterns.
- Device information— browser type, operating system, device type, and screen resolution.
- IP address— used for analytics and fraud prevention. IP addresses are anonymized where required by law. We do not use IP addresses to personally identify you.
2.3 Form Submissions
Contact forms and service inquiry forms on the Site submit data to Long Drive Leads, our proprietary lead management system. Information submitted through these forms (name, email, phone, project details) is stored securely and used exclusively for lead follow-up, service delivery, and project communication.
3. How We Use Your Information
We use the information we collect to:
- Process template purchases and deliver template files via email or GitHub.
- Send purchase confirmations, invoices, and delivery instructions.
- Follow up on service inquiries and lead form submissions.
- Communicate with you about projects, services, and support requests.
- Monitor and analyze usage trends via Google Analytics to improve the Site.
- Detect, prevent, and address fraud or technical issues.
- Comply with legal obligations, including tax and accounting requirements.
We do not sell, trade, or rent your personal information to third parties. We do not use your data for targeted advertising.
4. Third-Party Services
We use the following third-party services that may process your data:
Website traffic analysis and usage statistics. We use GA4 with standard configuration. A cookie consent banner is displayed to give you control over analytics tracking.
Privacy Policy →Payment processing and invoicing for template purchases and services. We do not store your credit card number on our servers.
Privacy Policy →Our proprietary lead management system. Form submissions (name, email, phone, project details) are stored securely for lead follow-up and service delivery. Data is not shared with external parties.
Privacy Policy →We may share information with service providers strictly to the extent necessary to operate the Site and deliver our services.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:
- Purchase and transaction data — retained for the duration of your relationship with us plus 3 years for tax and accounting compliance.
- Lead form submissions— retained in Long Drive Leads for up to 2 years unless you request earlier deletion.
- Contact form submissions— retained for up to 2 years unless you request earlier deletion.
- Analytics data— aggregated and anonymized data may be retained indefinitely for trend analysis. Individual GA4 data is subject to Google's retention settings (14 months by default).
7. Your Rights
General Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access— request a copy of the personal information we hold about you.
- Correction— request that we correct any inaccurate or incomplete data.
- Deletion— request that we delete your personal information, subject to certain legal exceptions.
- Opt-out— unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. You may also opt out of analytics tracking by declining cookies via the consent banner.
- Data portability— request your data in a structured, machine-readable format.
GDPR (European Economic Area)
If you are located in the EEA, you are entitled to certain rights under the General Data Protection Regulation (GDPR). We process your personal data on the following legal bases:
- Consent— you have given clear consent for us to process your personal data for a specific purpose (e.g., accepting analytics cookies, submitting a contact form).
- Contractual necessity— processing is necessary to fulfill a contract with you (e.g., delivering a purchased template).
- Legitimate interest— processing is necessary for our legitimate business interests, such as improving our services, provided those interests do not override your rights.
You may withdraw your consent at any time. To exercise your GDPR rights, including the right to lodge a complaint with a supervisory authority, please contact us using the details below.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:
- The right to know what personal information we collect, use, and disclose.
- The right to request deletion of your personal information.
- The right to opt out of the sale of your personal information. We do not sell personal information.
- The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at hello@squarespacesites.com. We will respond to all legitimate requests within 30 days.
8. Children's Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe we may have collected information from a child under 13, please contact us immediately.
9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), secure payment processing through QuickBooks, and access controls on our systems.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Effective date" at the top of this page and, where practical, notify you via email or a prominent notice on the Site. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: